Jonathan Larsen
IT Professional
United States (Oregon)
Professional Status
Employed
Available
About Me
Well-rounded System Administrator with focus on customer success and training.
Systems Administrator
Agiloft
Since March 2020
- Maintain KVM based virtual stack
- Administer Linux servers hosting SaaS product
- Manage physical infrastructure in data center
- Responsible for data privacy
Platform Services Engineer
TierPoint
September 2017
to March 2020
- Administered and configured enterprise ticketing and business workflow system, processing over 30,000 tickets per month
- Administered CentOS servers hosting ticketing system
- Supported user base of 600 internal users and thousands of external users
- Configured API and email systems integrations with internal and external partners
- Collaborated with internal customers to introduce new functionality and workflows
- Created dashboards using collected data to present metrics to users of ScienceLogic SL1
- Created automations in ScienceLogic SL1 to remediate monitored issues with SSH, SQL, VMware and other powerpacks
- Modified Dynamic Applications in SL1 to meet users' needs and expectations
IT System Administrator
Northern Wasco County PUD
January 2016
to January 2018
United States
- Administered RHEL and Windows servers supporting day-to-day operations of the PUD.
- Provided deskside support for office employees and administration.
- Planned and implemented infrastructure upgrades and updates for all critical systems.
- Implemented help-desk software and procedures to streamline IT support and change requests.
- Implemented desktop imaging and automated application deployment and updates.
- Implemented asset management software to discover and manage IT assets and catalog for inventory and tracking purposes.
- Managed IT interns
Primary System Administrator
Agiloft, Inc
November 2014
to January 2016
Full-time
Redwood City
United States - California
- Administered over 250 virtual and physical servers hosting Agiloft's SaaS offering and resources for internal development and QA teams. Stack consisted of MySQL, Java, Tomcat and nginx running primarily on CentOS and some Windows servers.
- Administered virtualization infrastructure consisting of KVM virtual machines hosted in CentOS. Implemented gold images and procedures for rapid deployment and configuration of new servers utilizing custom scripts and Ansible.
- Planned and implemented migration of production infrastructure from private cloud to AWS.
- Tuned virtual servers and filesystems for performance.
- Implemented application deployment and centralized AV and security software for corporate network.
- Applied and enforced security best practices, designed and implemented Active Directory environment for corporate identity and access management.
- Implemented asset management and monitoring of office network with Nagios
Infrastructure System Administrator
Providence Health & Services
June 2014
to November 2014
Full-time
Walla Walla
United States - Washington
- Responsible for the Service and Support of production systems, end-user devices, and supporting infrastructure
- Patch and update systems. Execute standard changes as managed by change control.
- Provide support to vendor activities and vendor service deployment.
- Respond to tickets, service requests, and alerts from monitoring systems. Monitor appropriate work queues and take action.
Senior Business Analyst
Providence Health & Services
February 2013
to June 2014
Full-time
Walla Walla
United States - Washington
- Technical subject matter expert in planning for software implementations and projects.
- Analyzed systems and procedures for process improvements and error reduction.
- Tracked system errors and investigated root causes of errors and downtimes.
- Championed customer needs to Information Services organization and facilitated customers' efficient use of technology products and services.
- Managed setup and maintenance of HL7 connections between Meditech 6.0 and 3rd party applications’ electronic data interfaces.
IT System Administrator
Pivotlink
June 2012
to February 2013
Full-time
Bellevue
United States
- Administered physical and virtual linux and Windows servers for QA, development and IT departments, including Hadoop Cluster on CentOS, virtualized Linux, Windows and Mac clients for QA department, and a variety of Linux and Windows server environments both virtualized and physical.
- Provided IT support for onsite and remote employees.
- Configured and supported Windows, OSX and Linux workstations.
- Administered VMWare for office infrastructure, including Active Directory, DFS and QA desktops and servers for local and remote offices.
System Analyst II
Providence Health & Services
September 2010
to June 2012
Full-time
Walla Walla
United States - Washington
- Provided Tier II support to end users via phone, email, instant messaging and in person.
- Deployed software to remote workstations using Symantec Ghost, PSexec and ManageEngine Desktop Central.
- Planned and executed site-wide upgrades and software deployments.
- Used Symantec Ghost to create and deploy standardized workstation images.
- Administered in-house Linux servers (RHEL and Debian).
Project Support
Self-employed
April 2010
to September 2010
Walla Walla
United States - Washington
- Provided Providence Medical Group users with hardware and software support.
- Coordinated local and regional IT resources during EMR rollout and go live.
- Assessed and reported support issues and requirements throughout all stages of the project.
- Acted as liaison between local IT and Project staff.
- Managed and supported deployment of hardware for rollout of Centricity EMR and Centricity Business.
System Administrator
Wide Ideas, Inc
July 2007
to April 2009
Full-time
Walla Walla
United States - Washington
- Administered ~100 geographically distributed CentOS and Debian virtual servers hosted with OpenVZ.
- Implemented and managed network monitoring services, distributed management and IT automation.
- Monitored infrastructure using snmp, agents, plugins and log collection with OpenNMS
- Managed server configurations and configuration deployments using cfEngine.
- Migrated configuration management from cfEngine to Puppet and increased the scope to allow deployment and configuration of new servers with minimum manual intervention and configuration.
- Distributed Management: CFEngine, Puppet, Ansible
- Monitoring: OpenNMS, Nagios, Science logic SL1
- Scripting: BASH, Perl, Python
- Database Administration: MySQL, PostgreSQL
- Windows Server
- CentOS, Ubuntu, Debian, RedHat Enterprise Linux
- Misc: SNMP, XML, SOAP, REST APIs
- Meditech 6.0
- Epic
- HL7
- Corepoint
- ARIA
- IT Project Management
- Team Management
- Risk analysis
- ITIL and ITSM
- VMWare: VSphere, ESX, ESXi, VMWare View
- Linux: OpenVZ, KVM, Xen, VirtualBox
- ServiceNow Certified System Administrator
- ScienceLogic Certified Professional