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Jonathan Larsen

IT Professional

Jonathan Larsen
United States (Oregon)
Professional Status
Employed
Available
About Me
Well-rounded System Administrator with focus on customer success and training.
  • Administered and configured enterprise ticketing and business workflow system, processing over 30,000 tickets per month
  • Administered CentOS servers hosting ticketing system
  • Supported user base of 600 internal users and thousands of external users
  • Configured API and email systems integrations with internal and external partners
  • Collaborated with internal customers to introduce new functionality and workflows
  • Created dashboards using collected data to present metrics to users of ScienceLogic SL1
  • Created automations in ScienceLogic SL1 to remediate monitored issues with SSH, SQL, VMware and other powerpacks
  • Modified Dynamic Applications in SL1 to meet users' needs and expectations